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Why Are Users Not Prompted for App-Level MFA Immediately after Logging into Okta
Administration
Okta Classic Engine
Overview

This article discusses why users are not prompted for app-level MFA immediately after logging into Okta.

Applies To
  • Multi-Factor Authentication (MFA)
  • Org-level Authentication
  • App-level Authentication
  • Okta Classic Engine
Solution

When MFA is enabled and enforced at an Org-level sign-on policy and an Application-level sign-on policy, there is a small time window after logging into Okta. Users can launch an application with a sign-on policy (with MFA enforced at every sign-on), but is not prompted for a factor, even though the prompt is expected. If multi-factor authentication is enabled at both the Org level and App level, the user is not prompted for repeated multi-factor authentication. If the time between logging into Okta (and authenticating using multi-factor) and then immediately logging into the Application (that also requires multi-factor authentication) is less than 10 seconds.

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Why Are Users Not Prompted for App-Level MFA Immediately after Logging into Okta