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Which Browser Supports Apple TouchID as WebAuthN Factor
Okta Classic Engine
Multi-Factor Authentication
Okta Identity Engine
Overview
This article explains how to utilize Apple Touch ID with WebAuthN on macOS for Okta login and the importance of enrolling in backup factors for browser compatibility.
Applies To
  • WebAuthN
  • Touch ID
  • macOS
Solution

Currently, Google Chrome and Safari (v 15.4 or later, on macOS 12.3.1 or later) support Apple Touch ID as a WebAuthN factor and can be used to log into Okta. After enrolling only in WebAuthN using Apple Touch ID, if users use browsers other than Chrome on macOS, they may get a browser pop-up asking them to insert the Security Key.
 

To avoid such issues, users can enroll in factors other than WebAuthn as a backup. Okta login will automatically present other factors when the Browser does not support Touch ID as a WebAuthN factor (other WebAuthN techniques can also be used, like YubiKey).
 

Related References

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Which Browser Supports Apple TouchID as WebAuthN Factor