Using the Users API to Check if a User Has Set Up a Forgot Password Recovery Question
Jun 11, 2025
Administration
Okta Identity Engine
Overview
Applies To
- API
- Password Policy
- Recovery Question
Solution
There is currently no built-in report to list which users have configured a recovery question. However, an Admin can use the Users API to check if individual users have configured one.
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Find the userID of the user by using the List Users API call.
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Use the userID with the Get User API call.
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Search the output for the recovery_question value.
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If the user has configured a recovery question, the question will be listed in the output. If no question is listed, the user does not have a recovery question configured.
NOTE: The screenshot above uses Postman to send API calls. To import pre-written API calls directly into Postman, please see the related references below.
