Unable to Update Group Push with Error "Unable to update Group Push mapping target App group"
Jun 18, 2024
Okta Classic Engine
Okta Identity Engine
Okta Integration Network
Overview
Admins may run into issues where they cannot push groups to Google Workspace and receive the following error:
Failed on xx-xx-20xx xx:xx:xx UTC: Unable to update Group Push mapping target App group xxx.
Applies To
- Google Workspace
- Group Push
Cause
Example error:
Could not execute statement; SQL [n/a]; constraint [externalIdAndInstanceKey]; nested exception is org.hibernate.exception.ConstraintViolationException: could not execute statement.
Solution
- Ensure that no changes have been made on the application side and the group side.
- Unlink Push Group with the option: Leave the group in the target app.
- Refresh the App Group and push the group again.
- If pushing the group gets an error: Pushing groups that have the same name and AppInstance is unsupported, then delete the cloned groups with API: DELETE/api/v1/groups/${groupId}.
- Push the group again.
