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Unable to Click "Next" Button while Signing In to Okta from Chromebook
Okta Classic Engine
Multi-Factor Authentication
Overview
Users may encounter an issue while signing in to Okta from a Chromebook where they are unable to click the Next button after entering the code.
Applies To
  • ChromeOS
  • Chromebook
  • Okta Classic
Cause
This issue is caused by a limitation between the Factor Sequencing feature and ChromeOS.
 
Solution

By disabling the Factor Sequencing feature, users should be able to sign in to Okta from their Chromebooks without encountering any issues with the Next button.

 

To disable this feature flag, please open a case with Okta Support.

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Unable to Click "Next" Button while Signing In to Okta from Chromebook