When an administrator attempts to assign a group to an Admin Role in the Okta Admin Console, the assignment fails and the following error message appears:

Something went wrong, please refresh to try again.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• Admin Roles
• Groups

Assigning a group to an Admin Role can fail for two reasons. A group with 5000 or more users exceeds the group member count limit enforced by Okta for Admin Role assignment, so Okta blocks the assignment. A group that is a target of a group rule has its membership managed by that rule, so Okta blocks the assignment of the Admin Role to the group.

How is the group assignment error resolved?

Assign the Admin Role only to a group that meets both of the following conditions:

• The group contains fewer than 5000 users.
• The group is not a target of a group rule.

Is there a workaround for this issue?

There is currently no workaround for this issue. 

• To submit this idea as a feature request/Idea for consideration in the Okta Product Roadmap, please check out How to Submit a Feature or Enhancement Request using Okta Ideas for more information about Okta Ideas.

Related References

• Group rules
• E0000193: Group member count exceeds limit exception