Tableau Online provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <username> to app Tableau Online failed: Error while verifying if user <username> exists: Error reported by remote server: Permission Denied
 

• Tableau Online
• Provisioning
• Error

1. Refer to the Tableau Online: Configuration Guide. Sign in to the Tableau Cloud site as a site administrator and select Settings > Authentication.
2. On the Authentication page in Tableau Cloud, under Automatic Provisioning and Group Synchronization (SCIM), select the Enable SCIM check box.
   This populates the Base URL and Secret boxes with values used in the Okta provisioning integration configuration.
3. Go to Okta Admin Console and navigate to Applications > Applications > Tableau Online > Provisioning > Integration > click the Edit button.
4. In Base URL, enter the Base URL populated in step 2.
5. In the API Token, enter the Secret populated in step 2.
6. Click Test API Credentials, verify the connection was successful, and then click Save.

7. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

8. After identifying the failed task for the user that should be retried, click Retry Selected.

Related References

• Tableau Online: Configuration Guide