Slack Provisioning Error "{"Errors":{"description":"invalid_name_specials (user=<user>)","code":400}}. Error Code: null"
Mar 12, 2025
Okta Integration Network
Overview
Slack provisioning flow fails with the following error visible in the Okta dashboard:
Error while trying to push profile update for <username>: Errors during execution: Error executing pushUserProfile: Bad Request. Errors reported by the connector : {"Errors":{"description":"invalid_name_specials (user=<user>)","code":400}}. Error Code: null
Applies To
- Slack
- Provisioning
- Error
Cause
According to Slack's documentation, when provisioning a user via SCIM, the provided display name is not allowed because it contains invalid special characters such as @.
Solution
Follow the steps or video below.
- Go to Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click on the Edit Assignment button.
- Check the display name and remove invalid special characters in the Display name.
- Also, check if the First name and Last name contain any invalid special characters and correct them if needed.
- Then click the Save Assignment and Retry button.
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If the issue still persists, then please contact Slack support for more details and steps on how to resolve this invalid_name_specials error.
