ServiceNow Error "Error executing updateGroup: Failed to create membership: 403. Operation Failed. Error during insert of sys_user_grmember"
Last Updated:
Okta Classic Engine
Okta Identity Engine
Lifecycle Management
Okta Integration Network
Overview
Customers may encounter the below or similar errors when using Push Groups with ServiceNow.
Okta Error Logs:
ServiceNow Error Logs:
- Unique Key violation detected by database ((conn=634362) Duplicate entry ‘2617f2a097c205108b4f75b3f153af59-d0fe07351b6b0558d6ebec22604bcbd’ for key ‘group’)
- Unique Key violation detected by database ((conn=630381) Duplicate entry ‘e6285c2f876015184cbd0e1e8bbb3562-f0813b8a87af0dd4460f0fe30cbb356’ for key ‘group’)
- Unique Key violation detected by database ((conn=632577) Duplicate entry ‘2617f2a097c205108b4f75b3f153af59-ffaa1ba31b6f01101a484221b24bcbe’ for key ‘group’)
Applies To
- ServiceNow
- Push Groups
