Salesforce provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app Salesforce.com failed: All Sales User permission set licenses are in use. For more licenses, contact your salesforce.com representative.
- Salesforce
- Provisioning
- Error
User provisioning is failing because there are insufficient Sales User permissions set licenses on the Salesforce tenant.
- Ensure that a sufficient set of Sales User permissions and licenses exists on the Salesforce tenant where the user is provisioned. To check the available licenses, please contact a Salesforce Administrator or the Salesforce Support Team directly as described in the Contact Salesforce Customer Support article.
- Confirm that the licenses are available Salesforce tenant and attempt the user provisioning again. Go to the Okta admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click Retry Selected.
