Salesforce Provisioning Error "All Field Service Scheduling permission set licenses are in use"
Jan 21, 2026
Okta Integration Network
Overview
Salesforce provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app Salesforce.com failed: All Field Service Scheduling permission set licenses are in use. For more licenses, contact your salesforce.com representative
Applies To
- Salesforce
- Provisioning
- Error
Cause
Solution
- Ensure that sufficient Field Service Scheduling permissions set of licenses exist on the Salesforce tenant where the user is provisioned. To check the available licenses, please contact a Salesforce Administrator or Salesforce Support Team directly, as described in the Contact Salesforce Customer Support article.
- Confirm that the licenses are available in the Salesforce tenant and attempt the user provisioning again. Go to the Okta admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
-
After identifying the failed task for the user that should be retried, click on Retry Selected.
