The action cannot be automated unless this request type is assigned to a team that has had this integration enabled.
- Access Request
- Request Type Creation
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Navigate to Access Requests in the Okta Admin Console (Identity Governance > Access Requests).
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In the Access Requests console, navigate to Settings > Integrations.
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Locate the Okta connections and click 'Edit Connection'.
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Verify team is listed under Teams: Allow Okta actions on requests filed under the following teams:
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If the team is not listed, use the Select Teams dropdown to add the team.
