RingCentral Provisioning Error "Feature [Bulk Assign] is not available. Error Code: FeatureNotAvailable"
Dec 11, 2025
Okta Integration Network
Okta Classic Engine
Okta Identity Engine
Overview
RingCentral provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <username> to app Ring Central failed: Error while creating user <username>: Errors during execution: Error executing createNewUser: Error from telephone provider: Feature [Bulk Assign] is not available. Error Code: FeatureNotAvailable
Applies To
- RingCentral
- Provisioning
- Error
Cause
This error appears when the "Bulk Assign" feature is not available in the RingCentral environment.
Solution
- Enabling the "Bulk Assign" feature might be required. Log in to the admin RingCentral account and navigate to Tools > Directory Integration > Google Cloud Directory or SCIM, and then enable the "Bulk Assign" feature. If the option is not visible, please contact RingCentral support.
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After enabling the "Bulk Assign" feature in RingCentral, attempt user provisioning again. Go to Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
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After identifying the failed task for the user that should be retried, click Retry Selected.
