The RADIUS agent is going into a disrupted state due to "java.lang.OutOfMemoryError: Java heap space"

Error - Listener Thread error java.lang.OutOfMemoryError: Java heap space

OR

ERROR - Failed to get radius apps from Okta
java.lang.IllegalStateException: Connection pool shut down

• 32-bit RADIUS agent 2.17.3

• Okta Identity Engine/Classic Engine

1. A REGISTRY edit needs to be made at the following path to update the value for JvmMS  to 1024 (decimal) and JvmMx to 1560 (decimal):
   

• • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Apache Software Foundation\Procrun 2.0\okta-radius\Parameters\Java
     

2. After these values are updated, verify the memory peak usage goes up, allowing the agent to allocate more memory to handle the packets by the agent.