Prevent Users from Changing Email Address
Last Updated:
Lifecycle Management
Administration
Okta Classic Engine
Okta Identity Engine
Overview
By default, users have permission to change their email address by going to their settings on the Okta Dashboard and changing it, as shown in the image below:
Applies To
- Universal Directory
- Okta End User Dashboard
Solution
Please follow the video or the steps below:
- In the Admin Console, go to Directory > Profile Editor.
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Click Profile for the user type.
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In the Attributes area, click the information icon
for the email attribute.
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Select the Read Only option to make the attribute field read-only
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Click Save Attribute.
NOTE: Profile Enrollment in OIE may not work properly when the email address attribute is set to Read Only. Read-write permission for the email address is required for Profile Enrollment in Okta Identity Engine.
