One or More Users are in Password Reset Status but are Still Able to Log In
Last Updated:
Okta Classic Engine
Okta Identity Engine
Administration
Overview
This article explains why one or more users in Password reset status can still log in.
Applies To
- Password Reset
- Self Service
- Okta Classic Engine
Cause
It is expected behavior for a user in Password Reset status to still be able to log on using their old password.
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This is to allow a user who requests a password reset to log in if the user subsequently remembers their password.
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The Password Reset status in the Okta Admin console will not be cleared until the user performs the password reset operation.
