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Okta Dashboard and Apps Are Loading Slowly on Chrome
Administration
Okta Classic Engine
Okta Identity Engine
Overview
The Okta dashboard is unresponsive or slow for several seconds after logging on, and/or the application icons take several seconds to populate. This only occurs when using Chrome.
Applies To
  • Chrome
  • Performance Issue
  • Okta Dashboard
Cause
This is a known issue that is caused by Chrome's hardware acceleration feature. It is required to disable Chrome's hardware acceleration.
Solution

To resolve this issue: 

  1. Open Chrome's Settings menu.

Chrome's Settings menu

  1. Click on System at the bottom of the page.
  2. In the System section, disable Use hardware acceleration when available.

"Use hardware acceleration when available" setting

  1. Restart Chrome.

 
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Okta Dashboard and Apps Are Loading Slowly on Chrome