Okta Verify is Offered as MFA Enrollment when Not Enabled
Nov 19, 2025
Okta Classic Engine
Multi-Factor Authentication
Overview
Applies To
- Multi-Factor Authentication (MFA)
- Factor Enrollment
- Okta Verify (OV)
- Push Notifications
- Security Policies
- Okta Classic Engine
Cause
Solution
To resolve this issue, go to Security > Multifactor > Factor Enrollment in the Okta Admin Console and check if Okta Verify Push is listed as one of the Eligible Factors.
If Okta Verify is not enabled, perform the following:
- Go to the Factor Types tab and activate the Okta Verify factor.
- Then go to the Factor Enrollment tab and disable Okta Verify factor from all policies.
- Return to the Factor Types tab, edit Okta Verify Settings, uncheck Enable Push Notification, and then deactivate the Okta Verify factor.
