Okta Verify Icon Not Appearing in Windows Search Results
Jan 9, 2026
Multi-Factor Authentication
Okta Identity Engine
Overview
The Okta Verify icon cannot be found by the user when they search for it in the Windows device's search bar. However, Okta Verify will launch correctly when authentication is required.
Applies To
- Okta Identity Engine (OIE)
- Okta Verify
- Multi-Factor Authentication (MFA)
Cause
This issue occurs when the Okta Verify for Windows application is upgraded across multiple versions.
Solution
To address this issue, the following script can be used to display the Okta Verify for Windows icon in the search menu. By running this script, the app will be easily accessible whenever it is needed.
$sh = New-Object -ComObject ("WScript.Shell")
$sc = $sh.CreateShortcut($env:programdata + "\Microsoft\Windows\Start Menu\Programs\Okta Verify.lnk")
$sc.TargetPath = $env:programfiles + "\Okta\Okta Verify\OktaVerify.exe"
$sc.Save()
