This article provides a solution for the issue where the Okta RADIUS Agent does not function as expected after installation on a Linux system. After installing the agent and successfully authenticating to Okta for API token access, users may encounter issues where the agent fails to listen on any ports. Additionally, the configuration file may not contain the necessary shared secret or port information.
- Okta RADIUS Agent
- Linux Operating System
This issue typically arises when the okta_radius_console.sh script does not run as expected, resulting in an incomplete configuration file.
To resolve this issue, follow these steps:
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Navigate to the okta_radius_console.sh script, which can be found in the /opt/okta/ragent/scripts/ directory.
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Execute the script by running the following command in the terminal:
$ sudo ./opt/okta/ragent/scripts/okta_radius_console.sh
NOTE: This script requires a Graphical User Interface (GUI) to run properly on the Linux machine. Ensure that the system has a GUI installed before executing this script.
After executing this script, the Okta RADIUS Agent should begin functioning correctly, listening on the designated ports and referencing the complete configuration file located under /opt/okta/ragent/user/config/radius/config.properties.
