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Okta Browser Plugin Does Not Prompt to Save Password
Okta Identity Engine
Administration
Overview
The Okta browser plugin does not prompt to save passwords on some websites.
Applies To
  • Okta Browser Plugin
  • Secure Web Authentication (SWA)
Cause
This can be expected behavior depending on the type of login page that is being served.
Solution

A dynamic login page generates its content in real-time and allows for a more customized experience for the end user. In doing so, the content is not pre-rendered. A static login page, on the other hand, contains pre-rendered pages that are typically cached and delivered via a Content Delivery Network (CDN).


Static pages remain the same for all users regardless of the browser. Dynamic sites use client-side JavaScript to make pages dynamic in real-time.


If a website is a Dynamic site, the content that is served will change with every interaction, which prevents the plugin from being able to auto-populate credentials.


The Okta browser plugin will prompt for saving the credentials on sites that support SWA. If the site is static, it will be SWA compatible, which will allow the prompt to show.


When interacting with the Website URL, if the URL is unique every time it is clicked, it is a dynamic webpage.

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Okta Browser Plugin Does Not Prompt to Save Password