Miro (formerly RealtimeBoard) provisioning flow fails with the following error visible in the Okta dashboard:
Error while creating user <user>: Conflict. Errors reported by remote server: <remoteserver> is not unique
- Miro (formerly RealtimeBoard)
- Provisioning
- Error
The cause for this issue is Okta tried to create a specific user but encountered a conflict because the username is not unique.
- After resolving the user conflict on the Miro side, attempt the user provisioning again. Go to Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click on Retry Selected.
