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HomeKnowledge Base
Map the Zoom Location Attribute to an Okta Attribute
Jul 10, 2024
Okta Classic Engine
Okta Identity Engine
Okta Integration Network
Overview
This article explains the nuances of custom attribute mapping between Okta and Zoom, highlighting specific challenges such as the Department and Location fields. Follow the provided solutions to address any inconsistencies in profile mapping and provisioning.
Applies To
  • Zoom
  • Profile Mapping
  • Provisioning
Solution

When configuring custom attributes with Zoom's SAML Response Mapping, mapping them to Okta attributes can be inconsistent. 

For example:

  • The Department field presented in Zoom can be mapped directly from the SCIM mapping values in Okta as a custom attribute added to the profile and provisions correctly from Okta to Zoom once mapped.


However, the "Location" field within Zoom is not responsive to this setup.  The Location attribute needs to be mapped from the Okta Sign On page within the custom SAML Attribute mappings that are now available, as seen below:


 

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Map the Zoom Location Attribute to an Okta Attribute