Desktop (Windows and macOS only) Not Available in Device Integrations
Nov 28, 2024
Okta Classic Engine
Devices and Mobility
Overview
This article explains why the Desktop (Windows and macOS only) option is not available to be added as a management platform in Device Integrations and what needs to be done in order to have it available.
Applies To
- Okta Identity Engine (OIE)
- Multi-factor Authentication
- Endpoint Management
Solution
The Adaptive MFA is required for that option to be available, which may not be enabled for the tenant. Please reach out to the Account Executive responsible for the org. for further details on how this feature can be enabled. If unsure who that person is, please open a case with Okta Support.
