This article discusses how to set the password policy so that the Okta user password does not expire.
- Okta-mastered users
- Password policy
For Okta Classic tenants, please follow the steps below:
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In the Okta Admin Console, navigate to Security > Authentication.
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In the left pane, click the password policy that is being applied to the user.
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Ensure Password age - Password expires after X days is unchecked.
- At the bottom of the page, if a new rule was added, ensure the User's IP setting is Anywhere, or select In Zone > All zones the user will be logging from.
For Okta Identity Engine tenants, please follow the steps below:
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In the Okta Admin Console, navigate to Security > Authenticators.
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Click on Actions > Edit under the Password section.
- Go to Password age > Password expires after X days is unchecked.
- At the bottom of the page, if a new rule was added, ensure the User's IP setting is Anywhere, or select In Zone > All zones the user will be logging from.
