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How to Reset the Passwords Stored for the JIRA App in Okta

Single Sign-On
Okta Classic Engine
Okta Identity Engine
Okta Integration Network

Overview

This is a guide on how to trigger a reset of the random passwords stored for the JIRA users without actually having everyone update their Okta password.
 

Applies To

  • JIRA Server

Solution

  1. In the Admin Console, go to Applications > Applications.
  2. Click Jira and then click the Provisioning tab.
  3. In the Settings list, click To App

Sync Password 

  1. In this location, the option to Reset All Apps' Passwords can be found. Following the password reset, the subsequent message 'Generating new passwords and syncing to the app' will be displayed.

Sync Password section that displays the message 'Generating new passwords and syncing to the app.'

  1. The users will receive a notification that the password for the app was changed:

Notifications

 

 
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How to Reset the Passwords Stored for the JIRA App in Okta | Okta Support