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How to Disable the Recovery Security Question

Administration
Okta Classic Engine
Okta Identity Engine

Overview

This article describes how to disable the recovery security question.

Applies To

  • Password Policies

Solution

Okta Classic Engine

  1. Navigate to Security > Authentication.
  2. Under Password, go to Account Recovery.
  3. Under the Additional self-service recovery option, disable Security Question > Update Policy.
  4. If the Security Question option is not available, please contact Okta Support.

Additional self-service recovery Answer Complexity   

Check "security question"  

 

Okta Identity Engine (OIE)

  1. Navigate to Security > Authenticators.
  2. Under Password, select the password policy in question, select the rule in question, and click Edit.
  3. Under the Recovery authenticators, disable Only Security question > Update Rule.
  4. If the Security Question option is not available, please contact Okta Support.

Additional Verification

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Okta Support - How to Disable the Recovery Security Question