Add a Pause after Dialling Extension for Voice Authentication
Last Updated:
Overview
Applies To
- Okta Classic Engine
- Okta Identity Engine
- Multi-factor Authentication - Voice Authenticator
Solution
- Enroll Voice Authentication.
- When prompted to enter the number and extension, add commas after the extension number for each second of delay.
- Test the verification.
- If the message is still partially played, add more time.
