Troubleshoot a Blank Embedded Browser when Installing RADIUS Agent

While installing the RADIUS agent and logging in with the admin account, the embedded browser appears blank.

 

• RADIUS
• Multi-Factor Authentication (MFA)
• Server Access

Open Internet Properties:

1. Right-click on Start and select Run from the menu list.
2. Type inetcpl.cpl into the command line and press Enter on the keyboard or click OK.

OR

Go into the server's Control Panel > Network and Internet > Internet Options.

1. Go to the Security tab.

2. Uncheck Enable Protected Mode (requires restarting Internet Explorer).

3. Add *.okta.com (for production tenants ), *.oktapreview.com (for preview tenants ), or *.okta-emea.com (for EMEA tenants ) to Trusted Sites.