Send a Password Reset Email to an End User
Oct 28, 2025
Lifecycle Management
Administration
Okta Classic Engine
Okta Identity Engine
Overview
This article explains how Okta Administrators with user management permissions can send a password reset email to an end user via the Okta Admin Console.
Applies To
- Lifecycle Management
Solution
Please refer to the video or the steps below:
- Log in to the Okta Admin Console.
- Navigate to Directory > People.
- Find and select the target user.
- Depending on the Okta Engine version, select one of the following:
- Reset or Remove password (OIE)
- Reset Password (Okta Classic)
- Select Send a reset password email and click Reset password.
- The following optional actions are also available:
- Create a temporary password. This temporary password must be provided to the end user.
- Sign out user. The user will be signed out of all devices and browsers.
