This article provides a solution for an error that occurs when making Application Programming Interface (API) calls. The following error message is returned:

HTTP 401 Okta E0000011 Invalid Token provided

• Application Programming Interface (API) tokens

To resolve this issue, reactivate the Okta account that was used to create the API token.

To identify the account that created the token:

1. In the Okta Admin Console, go to Security > API.
2. Click the Tokens tab. The creator's username is listed under the API token's name.

To reactivate the user's account:

1. In the Okta Admin Console, go to Directory > People.
2. Select the deactivated or suspended user and click Activate on the user's profile page.

If the user's account cannot be reactivated, a different user must create a new API token.

NOTE: Create API tokens using a service account instead of an individual administrator's account. This prevents API tokens from becoming invalid if the individual's account is suspended or deleted.

Related References

• How to Create an API Token
• Manage Okta API tokens