Google Workspace provisioning flow fails with the following error visible in the Okta dashboard:

An error occurred while provisioning Google Workspace
Automatic provisioning of user to app Google Workspace failed: Failed to create new user. Insufficient licenses for one or more products that are set to automatically assign licenses to new users

• Google Workspace
• Okta Integration Network (OIN)
• Provisioning
• Error

1. Ensure that sufficient Google licenses exist on the Google Workspace tenant for Google Product SKU for the users to be assigned. To check the available Google licenses, please contact the Google Workspace Administrator or the Google Workspace Support Team.

2. After confirming that a sufficient number of licenses have been obtained for the required Google Product SKU on the Google Workspace tenant, attempt the user provisioning again. Go to Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

3. After identifying the failed task for the user that should be retried, click on Retry Selected.

Related References

• Google-How licensing works

• Google Workspace integration