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Enroll Device Trust Certificate Error "Exception running for the Device Trust client for user..."

Okta Classic Engine
Devices and Mobility

Overview

Unable to enroll a device trust certificate, as the following error is received:

Exception running for the device trust client for user <user>:System.NetWebException:The request was aborted; The request was cancelled.

The event log entry looks similar to:

User-added image
 

Applies To

  • Okta Classic Engine
  • Unable to enroll Device Trust certificate

Solution

Install .NET Framework version 4.5.2 or higher in the system and try again.
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Enroll Device Trust Certificate Error "Exception running for the Device Trust client for user..." | Okta Support