"Error: Could not upload certificate" during Certificate Upload
Last Updated:
Single Sign-On
Okta Classic Engine
Overview
After uploading a certificate into an application, an error appears:
Error: Could not upload certificate
Applies To
- App certificate
- Single Logout (SLO)
- Encryption
Cause
Solution
Use the following format to upload the X.509 certificate into Okta:
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Open a text editor of choice.
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Paste the following format into the text editor.
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Replace the [X509Certificate value] with your certificate value without the X.509 headers.
-----BEGIN CERTIFICATE-----[X509Certificate value] -----END CERTIFICATE-----
NOTE: While using any text editing application, always ensure all contents within the file are set to plain text before saving.CER extension in step 4.
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Save the file with a .CER extension.
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Upload this new certificate file into the app.
