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How to Determine How Many Users Visit the Okta Portal

Administration
Okta Classic Engine
Okta Identity Engine

Overview

This article shows how to determine how many users visit the Okta portal by using a specific search query in the Okta System Log.

Applies To

  • System Log Reports
  • Desktop SSO
  • ​​​​​​​Integrated Windows Authentication (IWA)
  • Okta Classic Engine
  • Okta Identity Engine (OIE)

Solution

Assuming most users log in via the IWA Desktop SSO-initiated flow, that login would count as a normal login, since it is the same process as going directly to the Okta Dashboard.

  1. In the Okta Admin Console, navigate to Reports > System Log and enter the following search query in the Search bar:
    eventType eq "user.authentication.auth_via_iwa" and authenticationContext.credentialType eq "IWA" and outcome.result eq "SUCCESS"

System Log Search  

  1. Find a list of all users who went to the Okta Dashboard and authenticated with Desktop SSO.
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Okta Support - How to Determine How Many Users Visit the Okta Portal