DatoCMS Provisioning Error "Conflict. Errors reported by remote server: INVALID_AUTHORIZATION_HEADER"
Jan 26, 2026
Okta Integration Network
Overview
DatoCMS provisioning flow fails with the following error visible in the Okta dashboard:
Automatic provisioning of user <user> to app DatoCMS failed: Error while verifying if user <user> exists: Conflict. Errors reported by remote server: INVALID_AUTHORIZATION_HEADER
Applies To
- DatoCMS
- Provisioning
- Error
Cause
Solution
- Go to Okta Admin Console and navigate to Applications > Applications > DatoCMS > Provisioning > Integration > Edit.
- Enter the API Token received from DatoCMS in the API Token field.
- Click Test API Credentials, verify the connection was successful, and then click Save.
- Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After locating the failed task for the user that should be retried, click on Retry Selected.
