Datadog SAML Certificate Activation Error "Unable to activate key"
Jun 11, 2025
Okta Integration Network
Single Sign-On
Overview
After generating a new Security Assertion Markup Language (SAML) certificate for the Datadog application, when trying to activate it, an error appears in the Okta dashboard:
Unable to activate key
Also, when checking the network trace when this error appears, the following can be seen:
{"errorCode":"E0000039","errorSummary":"Operation on application settings failed.","errorLink":"E0000039","errorId":"oae7Tp6zo15T8i0rVt-h9WLRQ","errorCauses":[{"errorSummary":"environment: The field cannot be left blank"}]}
Applies To
- Datadog
- SAML
- Application Certificate
- Error
Cause
Solution
