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Reltio Application Shows Error "Invalid SAML Response or RelayState from Identity Provider"
Single Sign-On
Okta Classic Engine
Okta Identity Engine
Overview

This article provides information about attempting to log in to Reltio from the Okta dashboard and receiving the following error: 

Invalid SAML response or relayState from identity provider

 

Applies To
  • Reltio Application
  • Custom Security Assertion Markup Language (SAML) App
  • Identity Provider (IdP)-initiated Single Sign On (SSO)
Cause

The error appears because Reltio does not currently support IdP-initiated flow, as specified in the Setup SSO guide. To learn more about when it might be supported, contact Reltio Support.

Solution

Okta does provide a solution that allows the simulation of the IdP-initiated login flow. This solution involves creating a Bookmark Application in Okta. This technique simulates an Identify provider-initiated login (Okta Dashboard) by still utilizing the service provider-initiated login flow that Reltio has been designed to accept.

Refer to Simulate an IdP-initiated flow with the Bookmark App documentation for detailed step-by-step instructions on how to set up and use a Bookmark Application within Okta.

Related References

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    Reltio Application Shows Error "Invalid SAML Response or RelayState from Identity Provider"