Configure Connectwise Using OpenID Connect
Oct 10, 2025
API Access Management
Okta Classic Engine
Overview
This article is a brief explanation of integrating ConnectWise using OAuth as a custom integration in Okta.
Applies To
- OpenID Connect/OAuth 2.0
- ConnectWise
- Okta Classic Engine
Solution
ConnectWise configuration requires the following information from Okta: Client ID and Authority URL.
- The Client ID comes from the OpenID Connect application created within Okta for the integration (found on the General settings tab for the application).
- The Authority URL is simply the Okta domain URL, https://{{org}}.okta.com.
- ConnectWise will generate a Redirect URI that needs to be configured on the Okta side in order to have users authorized successfully. This is done on the General settings tab for the application. Simply take the value they generate and add it as a Login redirect URI.
- ConnectWise uses the Implicit OpenID Connect flow for Authorization, thus, the application configured within Okta will need to have Implicit enabled as an Allowed Grant Type:
NOTE: The application is configured as a custom OpenID Connect / OAuth application in Okta.
The documentation is provided by the vendor and is subject to changes for different versions of the product.
If authentication errors are received after configuring the application, please engage ConnectWise support.
The documentation is provided by the vendor and is subject to changes for different versions of the product.
If authentication errors are received after configuring the application, please engage ConnectWise support.
