Cognism provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <user> to app Cognism failed: Error while verifying if user <user> exists: Unauthorized. Errors reported by remote server: [Cognism] Invalid Authorization header

• Cognism
• Provisioning
• Error

1. Go to Okta Admin Console and navigate to Applications > Applications > Cognism > Provisioning > Integration > Edit.
2. In the API Token field, paste the token that was generated from the Cognism Web Application.
3. Click Test API Credentials, verify the connection was successful, and then click Save.
4. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

5. After locating the failed task for the user that should be retried, click on Retry Selected.

Related References

• Cognism: Configuration Guide