Better Stack provisioning flow fails with the following error visible in the Okta dashboard:

Automatic provisioning of user <user> to app Better Stack failed: Error while verifying if user <user> exists: Unauthorized. Errors reported by remote server: Requires authentication

• Better Stack
• Provisioning
• Error

1. Go to Okta Admin Console and navigate to Applications > Applications > Better Stack > Provisioning > Integration > Edit.
2. Enter the Bearer token copied from Better Stack as the API Token.
3. Click Test API Credentials, verify the connection was successful, and then click Save.
4. Attempt the failed tasks again. Navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.

5. After locating the failed task for the user that should be retried, click on Retry Selected.

Related References

• Better Stack: Configuration Guide