Case Sensitivity of Okta CSV Directory Base Properties
Last Updated:
Lifecycle Management
Okta Classic Engine
Okta Identity Engine
Overview
The four base attributes (userName, firstName, lastName, email) in an Okta CSV Directory are case-sensitive in the CSV headers. A difference in casing during an import causes a conflict without throwing a direct error, and Okta does not apply the import updates.
Applies To
- Okta Identity Engine (OIE)
- Okta Classic Engine
- CSV Directory
Solution
Are the base properties for a CSV Directory case-sensitive?
The four base attributes (userName, firstName, lastName, email) are case-sensitive in the CSV headers. If a user exists in Okta as <john@domain.com>, and an import brings in <John@domain.com>, the casing difference generates a conflict. Okta does not throw a direct error or apply the updates from the import.
