Airtable Provisioning "Error while verifying if user exists: Forbidden. Errors reported by remote server: cannot search for emails on unclaimed domains"
Feb 16, 2026
Okta Integration Network
Overview
When provisioning a new user to Airtable, the following provisioning error appears:
Automatic provisioning of user <username> to app Airtable failed: Error while verifying if user <username> exists: Forbidden. Errors reported by remote server: cannot search for emails on unclaimed domains
Applies To
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Airtable
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Provisioning
Cause
Solution
- Please contact the Airtable Support Team to add the secondary domain on the Airtable side.
- After confirming that a secondary domain has been added on the Airtable back-end, attempt the user provisioning again. Go to the Okta Admin Console and navigate to Dashboard > Tasks. Any failed assignments should appear under Tasks.
- After identifying the failed task for the user that should be retried, click on Retry Selected.
