Custom Attributes Created in Active Directory are Displayed in the Incorrect Language in Okta

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Dec 10, 2025

Administration

Okta Classic Engine

Directories

Okta Identity Engine

Overview

Creating, importing, and mapping custom Active Directory attributes will not show the correct attribute language in Okta.

For example, Unicode-based attributes appear as Base64 after being mapped in Okta.

Applies To

Cause

Active Directory Agents will read new custom attributes as Base64 until they are restarted.

Solution

After importing and mapping the custom AD attributes, restart every Okta AD agent connected to the domain and perform a Full Import.

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