There are currently three statuses for requests submitted within Okta Identity Governance Access Requests. Below are details on what each status means and how they are filtered in the console.

• Okta Identity Engine (OIE)
• Okta Classic Engine
• Okta Identity Governance (OIG)
• Access Requests

• Open Status
  • Requests that are pending user action.
  • Requests will appear in Requests > Inbox with an "Open" filter for the user for whom it is pending action.
  • Requests will appear in Requests > All with an "Open" filter for users in the team where the request is pending action.
  • Requests without Mark as done automatically? enabled will appear in "Open" and "Done" as it is pending the user to Mark as Done, but there are no further tasks.

• Pending Status
  • An optional status that can be changed during the process by any user with access to the request.
  • Requests will appear in Requests > Inbox with a "Pending" filter for any users who are Pending Action on the request (for example, the next approver).
  • Requests will appear in Requests > All with a "Pending" filter for the user who moved the request to Pending status.
  • For time-based approvals, the request will auto-move to "Pending" if there are no further user actions after the "Wait Until" period.
  • Requests will appear in a user's "Open" and "Pending" inbox if it is pending the user's action

• Done Status
  • Requests with no further action needed from users. The remaining actions are automatically completed by the system, or there are no remaining actions/tasks.
  • Requests are manually or automatically Marked as Done once all tasks have been completed.

Related References

• Create and manage requests