There are currently three statuses for requests submitted within Okta Identity Governance Access Requests. Below are details on what each status means and how they are filtered in the console.

• Access Requests
• Okta Identity Governance

1. Open Status
   1. Requests that are pending user action.
   2. Requests will appear in Requests > Inbox with an 'Open' filter for the user it is pending action from.
   3. Requests will appear in Requests > All with an 'Open' filter for users in the team where the request is pending action.
   4. Requests without Mark as done automatically? enabled will appear in 'Open' and 'Done' as it is pending the user to Mark as Done, but there are no further tasks.

2. Pending Status
   1. An optional status that can be changed during the process by any user with access to the request.
   2. Requests will appear in Requests > Inbox with a 'Pending' filter for any users who are Pending Action on the request (ex: the next approver).
   3. Requests will appear in Requests > All with a 'Pending' filter for the user who moved the request to Pending status.
   4. For time-based approvals, the request will auto-move to 'Pending' if there are no further user actions after the 'Wait Until' period.
   5. Requests will appear in a user's 'Open' and 'Pending' inbox if it is pending the user's action

3. Done Status
   1. Requests with no further action needed from users. The remaining actions are automatically completed by the system, or there are no remaining actions/tasks.
   2. Requests are manually or automatically Marked as Done once all tasks have been completed.

Related References

• Create and manage requests