''404 Page Not Found'' Error when Logging Out of the MuleSoft Anypoint Platform
Last Updated:
Single Sign-On
Okta Classic Engine
Overview
When admins set up the MuleSoft Anypoint Platform app from the Okta Integration Network (OIN), Single Logout does not work and results in the following error upon logging out from the platform portal:
404 Page Not Found
Applies To
- Security Assertion Markup Language (SAML)
- MuleSoft Anypoint
- Okta Classic Engine
Cause
Solution
- Access the MuleSoft admin portal.
- Navigate to Access Management.
- Locate the SAML settings and click Edit.
- Locate the SLO (Single Logout) field, type the full org name without any IDs, and save (for example,
https://mycompany.okta.com). - Validate the log-out flow. It should now log users out and redirect them to the Okta dashboard.
