
ugz77 (ugz77) asked a question.
Hi,
I'm getting this error after I setup the SAML integration Error: undefined method `split' for nil:NilClass
In bug trace appears more information like:
SAMLResponse => PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz48c2FtbDJwOlJlc3BvbnNlIERlc3RpbmF0aW9uPSJodHRwczovL3Zpb3Rlc3QubWF0cml4bG1zLmV1L3NhbWxfc3NvL2FjcyIgSUQ9ImlkMzQzMDMzMDcwNjU4MjUxODY1MjQ1NTc3MDUiIEluUmVzcG9uc2VUbz0iXzZjYWY3ZWEyLTEzMzUtNDQ1Ni1hMzQyLTk5YjY5Yjd
RelayState =>
I cannot figure it out why appears this error. This is the setup on site that I try to configure SAML and support should have access to my Okta account. CAn you please assist me? Ty

Hi @ugz77 (ugz77),
Thank you for posting on the Okta community page!
I have done some research but it seems that the error mentioned is thrown by the application, therefore I would suggest to try and capture a trace (HAR file/Fiddler) when reproducing the behaviour to see where the flow stops or if in the trace contains additional info about the error message.
I managed to find the bellow forum as well but unfortunately the integration was done through OAuth and not SAML:
Additionally, I would also recommend to take a look at the bellow Okta documentation about how to create a custom SAML app as the error might be thrown due to a misconfiguration:
I hope the above information is useful!