og7df (og7df) asked a question.
There have been a few instances of users not being added to Okta with a "verification error". What exactly causes this error? From previous discussions, I came to know that this can happen "when user tries to authenticate with set of credentials outside of their org" but I am not sure what this means? Has anyone experienced this issue?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Are you seeing this error when trying to add a new user to Okta? Or when a user tries to sign in to Okta and it fails? The latter case is the more common one and is what's meant by the quote you gave above: someone has used a set of credentials to try to login to Okta but those credentials don't exist for any Okta user in your org, so they get a verification error.