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New EA Feature: Delete User

Dec 14, 2016 | by Aaron Yee in Lifecycle Management

Introduction 
Hi valued customers! It's nearing the end of the year, which means it's time to tidy things up – your yard, your personal finances, and your Okta org. You can now permanently delete a user from Okta. (short pause as it sinks in) Applause!  

This has been a long-awaited feature, and I'm happy to announce that it is in early access (EA). This means that you can use it in production environments; it's fully supported. Just contact our support team to request the feature, and they will happily turn it on for you. 

Use-Cases  
Deleting a user is useful in the following situations:

  • You accidentally created a user and want to remove the account from Okta 
  • You want to reuse a previously created username 
  • You want to delete a username that has changed (perhaps because of marriage) 
  • You want to purge your Okta org of users who are no longer in your organization

Details
  • Before an account can be deleted, it must first be deactivated
  • You can deactivate an account via the GUI or API 
  • Once a user account is deleted, an admin can create a new Okta user with the same user name as the deleted one 
    • The new user account will not be associated with the previously deleted user account 
    • For example, app or group assignments will be completely new 
  • Only the following admin roles can delete a user: Super admin, Org admin, and User admin
  • ​The Okta system log retains past events that the deactivated user performed 
    • Log retains the last 6 months of activity 


Using the Feature  
An Okta account can be deleted via the UI or GUI. 

To delete via the GUI:  

  • Log in to Okta as an administrator
  • ​Find a deactivated user under Directory > People  
  • Select the user 
  • Click the Delete button
 

User-added image

To delete via the API: 

DELETE .../users/:id 

The user will irrevocably be removed from view after this call. Cleanup may happen asynchronously. Refer to the API docs (developer.okta.com) for more details.

Comments

  • Av Shch on April 25, 2017

    Could this be scheduled every 180 days with admin notification via email?