How can I enabled verbose logging in my AD Agent Skip to main content
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Darrin BeboutDarrin Bebout (Okta, Inc.) 

How can I enabled verbose logging in my AD Agent

I'm currently troubleshooting an issue with pushing profile updates from Okta to Active Directory.  I'd like to be able to examine the user attributes being pushed by the AD Agent to AD.  How can I enable verobse logging in my AD Agent to capture this information?
Best Answer chosen by Darrin Bebout (Okta, Inc.)
Darrin BeboutDarrin Bebout (Okta, Inc.)
You can enabled verbose logging in the AD Agent by performing the following steps:
    1) Navigate to the AD Agent Install Directory
          (default: "c:\Program Files (x86)\Okta\Okta AD Agent")
    2) Edit the OktaAgentService.exe.config file.
    3) Locate the following key and change from:
         <add key="VerboseLogging" value="False" />
            to
         <add key="VerboseLogging" value="True" />
    4) Save your changes to the file.
    5) Restart the AD Agent Service

Once you've restarted the AD Agent Service, please disable all but the modified AD Agent from the Okta Admin console, then retry the failing task. This allows you to isolate which AD Agent is processing the AD update request and examine the log files located in "c:\Program Files (x86)\Okta\Okta AD Agent\logs"

All Answers

Darrin BeboutDarrin Bebout (Okta, Inc.)
You can enabled verbose logging in the AD Agent by performing the following steps:
    1) Navigate to the AD Agent Install Directory
          (default: "c:\Program Files (x86)\Okta\Okta AD Agent")
    2) Edit the OktaAgentService.exe.config file.
    3) Locate the following key and change from:
         <add key="VerboseLogging" value="False" />
            to
         <add key="VerboseLogging" value="True" />
    4) Save your changes to the file.
    5) Restart the AD Agent Service

Once you've restarted the AD Agent Service, please disable all but the modified AD Agent from the Okta Admin console, then retry the failing task. This allows you to isolate which AD Agent is processing the AD update request and examine the log files located in "c:\Program Files (x86)\Okta\Okta AD Agent\logs"
This was selected as the best answer
Kyle SeeverKyle Seever
Is there an analogous verbosity setting for the Okta RADIUS agent?